Clients trust Terminal to find the best remote talent across the world. Terminal’s commitment to privacy and data protection is integrated into our tech-enabled Talent and Remote Management Platforms (“Platforms”). Our Platforms consist of people, processes, and technology, backed by the security and infrastructure necessary to safeguard and support Clients as they grow their remote teams.
Learn more about how Terminal protects the personal data.
Terminal takes clients’ security seriously. We have policies and procedures in place to segregate Terminal’s Talent and Remote Management Platforms from our clients’ critical systems and confidential data. Our tech-enabled Platforms are managed by Terminal’s corporate staff, who do not have access to our clients’ devices, critical systems, or confidential data.
All members (employees hired by Terminal on behalf of our clients) are required to follow our comprehensive information security principles to protect our clients’ confidential data, including intellectual property. This includes:
Read more about our security practices.
Terminal understands and respects privacy. We limit our collection of personal information to website visitors, job applicants and employees, and client business contacts.
Terminal does not access personal information collected by our clients.
Read more about Terminal’s privacy practices for job applicants.
Read more about Terminal’s privacy practice for website visitors and client business contacts.
Terminal’s privacy and information governance programs complies with applicable jurisdictional laws, including:
Please contact hello@terminal.io for more information about how Terminal meets sector-specific compliance requirements, such as the Payment Card Industry Data Security Standard (“PCI DSS”) and the Health Insurance Portability and Accountability Act (“HIPAA”).
Terminal is dedicated to providing accessible services and work environments for all current and prospective employees and customers. Terminal provides services and employment practices that follow the principles of dignity, independence, integration, and equal opportunity. If you require accommodation in order to conduct your work or access any of Terminal’s services, please reach out to hr@terminal.io for assistance.
Notice of Disruptions in Service
Service disruptions may occur for reasons that may or may not be within the control or knowledge of Terminal. In the event of any temporary disruptions to facilities or services that customers with disabilities rely on to access or use goods or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible.
If a notification needs to be posted, the following information will be included unless it is not readily available or known: Goods or services that are disrupted or unavailable, reason for the disruption, anticipated duration and a description of alternative services or options.
Notification Options
When disruptions occur, Terminal will provide notice by:
Feedback Process
If a customer has feedback on any aspect of this policy or on the service provided to customers with disabilities, they can reach out to hr@terminal.io for assistance.
Multi-Year Accessibility Plan
Terminal has prepared a multi-year plan to ensure accessibility of our goods and services where applicable by jurisdiction. You can view our active accessibility plans here.
Reduce the risk of remote hiring by trusting Terminal to match your talent needs with the best markets to hire. During the recruitment and hiring process, we vet members (employees hired by Terminal on behalf of our clients) by conducting screenings, skills assessments, and background or credit checks prior to employment.
Our clients rely on Terminal to:
Whether members are working at one of Terminal’s offices or remotely, Terminal implements comprehensive security practices to protect our Clients’ Confidential Data, including intellectual property.
All of Terminal’s officers are protected by advanced security firewalls. Upon request from a client, we create a separate network with its own firewall rules for the client.
Terminal’s security team conducts periodic security assessments of members who work remotely to meet our security standards.
Terminal takes clients’ security seriously. We have policies and procedures in place to segregate Terminal’s Talent and Remote Management Platforms (“Platforms”) from our clients’ critical systems and confidential data. Our tech-enabled Platforms are managed by Terminal’s corporate staff, who do not have access to our clients’ devices, critical systems, or confidential data.
All members (employees hired by Terminal on behalf of our clients) are required to follow our comprehensive information security principles to protect our clients’ confidential data, including intellectual property. This includes:
Client data is entirely owned, controlled, and maintained by our Clients in their own systems, networks, and devices. Each client controls and provides access to its own systems through their own processes and procedures, keeping in-line with their own information security policies.
Terminal’s corporate staff (employees facilitating talent recruitment and not involved with creating client deliverables) do not have access to our clients’ critical systems and confidential data. They manage Terminal’s internal services, where access to data is limited to recruitment and employment information, as well as minimal Client Information for communication and billing. Terminal has security controls, policies, and procedures in place for its internal systems and Platforms, including:
Please contact hello@terminal.io for more information about how Terminal meets sector-specific compliance requirements, such as the Payment Card Industry Data Security Standard (“PCI DSS”) and the Health Insurance Portability and Accountability Act (“HIPAA”).